Bijli Casino Privacy Policy — your data is completely safe with us

Your privacy is our top priority at Bijli Casino. This Privacy Policy explains what information we collect when you use our website or app, how it is used, and what rights you have. It has been written in clear, straightforward English with our Bangladeshi users in mind.

By using the Bijli Casino platform, you are considered to have accepted this privacy policy. If any part is unclear, feel free to reach out to our support team — they'll walk you through everything.

📋 What information is collected

Bijli casino collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

• Full name, date of birth, and gender.
• Mobile number and email address.
• National ID (NID) or passport number (for KYC verification).
• BKash/Nagad/Rocket mobile banking number.
• Address and occupational details (where applicable).
• Information you voluntarily share during a support chat.

Automatically collected information:

• IP address and device type.
• Browser and operating system information.
• Time spent on the site and pages visited.
• At the time of login and logout.
• Cookie and local storage data.

🎯 How Your Data Is Used

The data we collect is used for specific purposes only. Details are outlined below:

No marketing messages will be sent without your consent. You can opt out of marketing emails or SMS at any time.

🔐 How your data is kept secure

Bijli Casino uses state-of-the-art technology to protect your data, with multiple layers of security keeping your information safe at all times.

• TLS/SSL Encryption: Every data transfer on the site is secured with 256-bit SSL encryption.
• Database encryption: Sensitive data (such as your NID number) is stored encrypted in our database.
• Two-factor authentication (2FA): An additional OTP verification step at login.
• Firewall & DDoS protection: Our servers are protected by industry-standard firewalls.
• Regular security audits: Independent third-party experts regularly audit our systems.
• Restricted Access: Only authorized personnel have access to specific data.

🤝 Sharing Data with Third Parties

Bijli Casino never sells your data. However, in certain circumstances, limited information may be shared with trusted partners to deliver our services:

• Payment providers: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
• Game software providers: Gameplay data may be shared with providers, but never your personal identity.
• KYC/AML Service Providers: For identity verification purposes.
• Law Enforcement: Only when required by a court order or valid legal directive.
• Cloud and hosting services: For data storage, under strict confidentiality agreements.

All such partners are contractually bound to uphold privacy standards equivalent to our own.

🍪 Cookie Policy

The Bijli Casino website uses cookies. Cookies are small files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your language preference and settings.
• Analytics Cookies: To understand which parts of the site are used most (no personal data involved).
• Marketing Cookies: Only with your consent, to show you relevant offers.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

⏱️ How Long We Keep Your Data

Bijli casino does not retain your data longer than necessary. Retention periods vary by data type:

• Account information: For the duration of your active account and up to 5 years after closure.
• Transaction Records: Retained for 7 years in compliance with financial regulations.
• KYC Documents: 5 years for legal compliance purposes.
• Chat & Support History: 2 years.
• Log Data: 90 days.

After the specified retention period, data is securely deleted or anonymized.

✋ Your rights

You have full control over your personal data at Bijli Casino. Any of the following requests can be made through our support team:

• Right to access your data: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to erasure: You may request the deletion of your data under certain circumstances.
• Right to restrict processing: You may request that we stop processing your data for specific purposes.
• Right to data portability: You may request your data in a portable format.
• Right to Object: You can request to opt out of all marketing communications.

👶 Children's Privacy

Bijli Casino is strictly an 18+ platform. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration.
• If a minor's data is collected inadvertently, it will be deleted upon a parent or guardian's request.
• Parents or guardians with concerns can reach us at support@bijlicasino.app.

🔄 Policy Updates & Contact

Bijli casino may update this Privacy Policy from time to time. When changes are made:

• A notice will be posted on the website.
• You will be notified at your registered email address.
• Re-consent will be obtained for any major changes.

For any questions or concerns about this Privacy Policy, please get in touch with us:
Email: support@bijlicasino.app
Live Chat: On the website or app, 24/7