Bijli Casino Terms & Conditions — Full English Version

By using the Bijli Casino website and mobile application, you are deemed to have automatically accepted these terms and conditions. Please read each section below carefully. If you have any questions, feel free to reach out to our customer support team — they're ready to assist you in Bangla.

1 General Terms & Acceptance

Bijli Casino is an online gaming and betting platform operated for adults. You may not use this platform unless you meet the following conditions:

• You must be 18 years of age or older.
• You must be located in a country or region where online gaming is not legally prohibited.
• Each person may only open one account.
• You must register with accurate and complete personal information.
• Account details must not be shared with anyone else.

Bijli Casino reserves the right to update these terms and conditions at any time. Any changes will be announced on the website and communicated via email.

2 Account Registration & Verification

To register at Bijli Casino, you must provide accurate information including a valid mobile number, email address, and National ID (NID).

• All information provided at the time of registration must be truthful and accurate.
• Withdrawals cannot be processed until KYC (Know Your Customer) verification is complete.
• Accounts created with false information will be terminated and any balance held may be forfeited.
• If a single individual is found to hold multiple accounts, all associated accounts will be suspended.
• Keeping your account password confidential is entirely your responsibility.

3 Deposit & Withdrawal Policy

Deposits and withdrawals at Bijli Casino are available via bKash, Nagad, and Rocket. The following terms apply to all payment transactions:

• Minimum deposit: ৳500 (may vary depending on payment method).
• Minimum withdrawal: ৳1,000.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals will be held until KYC verification is complete.
• Wagering conditions must be met before withdrawing funds from bonus balances.
• Payments via bank transfer or through third parties are not accepted.

Any transaction issues must be reported to the support team within 72 hours. Claims submitted after this period may not be considered.

4 Bonus & Promotion Terms

Bijli Casino offers a range of bonuses and promotions. Each bonus comes with its own terms, and compliance with those terms is mandatory.

• The welcome bonus is available to new members only and can be claimed once.
• Winnings from bonuses cannot be withdrawn until the wagering requirement (typically 20x–35x) has been met.
• Betting with bonus balance may be restricted to certain games only.
• Attempting to claim bonuses using multiple accounts or false identities will be treated as fraud.
• Bijli Casino reserves the right to modify or cancel any promotion at any time.

5 Gaming Rules & Fair Play

All games on Bijli Casino are completely fair and random. We only work with RNG-certified game providers.

• If a technical error affects a game's outcome, that round will be considered void.
• Using any software or bot to play games is strictly prohibited.
• Any form of cheating or system manipulation during gameplay will result in account termination.
• The dealer's decision in Live Casino is considered final.
• Any dispute regarding a game result must be reported to the support team within 48 hours.

6 Prohibited Activities

The following actions are strictly prohibited on Bijli Casino and will result in immediate account closure:

• Using the platform for money laundering or any illegal financial transactions.
• Creating or operating an account under another person's identity.
• Hacking, phishing, or any form of cyber attack.
• Using automated betting software or scripts.
• Running multiple accounts to claim bonuses.
• Allowing minors to use your account.
• Harassing other players or using offensive language.

If such activity is proven, Bijli Casino reserves the right to take legal action.

7 Account Suspension & Closure

Bijli Casino reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Issues with security verification.
• Suspected financial fraud.
• Self-exclusion at the user's own request.

Upon account closure, eligibility for a balance refund will be assessed. In cases of fraudulent activity, the balance may be forfeited.

8 Responsible Gaming Policy

Bijli Casino places responsible gaming at the top of its priorities. We believe gaming is meant for entertainment, not addiction.

• You can set your own deposit limits.
• The self-exclusion feature allows you to temporarily close your own account for a set period.
• If signs of gaming addiction are identified, our support team will provide free guidance.
• Opening an account for or allowing minors to play is strictly prohibited.

To learn more, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Bijli Casino employs the highest level of technical measures to keep your personal information secure.

• All data is protected with 256-bit SSL encryption.
• Your personal information is never sold to third parties.
• Your information will not be disclosed to any authority unless required by law.
• Details on data collection, storage, and usage Privacy Policyis stated there.

10 Intellectual Property

All content on the Bijli Casino website and app — including logos, game interfaces, graphics, and text — is owned by or licensed to Bijli Casino.

• No content may be copied, distributed, or republished without prior permission.
• Using the Bijli Casino name or logo for commercial purposes is prohibited.
• Game providers' assets are protected under their own respective licenses.

11 Limitation of Liability

Bijli Casino is not liable in the following situations:

• Game interruptions caused by loss of internet connection.
• Delays caused by third-party payment gateways.
• Account issues caused by the user's own negligence.
• Unexpected technical errors or server downtime.

That said, we will always do our best to provide maximum support in such situations.

12 Dispute Resolution & Contact

If you have a dispute or complaint, please contact our customer support team first. If it remains unresolved, the matter will be escalated to higher authorities accordingly.

• Email: support@bijlicasino.app
• Live Chat: Available 24/7 on the website or app.
• Complaints are typically responded to within 48 hours.